We provide consultancy, services, and support to develop and improve business performance
in the areas of Marketing, Sales, and Customer Service.
Examples of the types of businesses we work with include, IT & Telecomproviders,
Professional Services, Maintenance, Training, Trade Services, and more. In fact we
provide practical help and advice to a wide range of businesses.
How often do businesses take a new order, and then forget about the customer ?
Yet, the future survival of your business is dependent on both finding new customers,
and retaining and growing existing customer relationships.
Maintaining and developing ongoing customer relationships is a proven way for businesses
to grow and prosper, and this can be achieved using a variety of techniques.
Measuring and tracking Customer Service, and maintaining contact through Newsletters
offers a straightforward means to retain and maintain healthy customer relationships,
and we can advise on a range of solutions including :
Managing Customer Service
Help Desk Solutions
We can set up a Customer Service System for your business with access to a range
of services, including Email Newsletters, Customer Surveys, and Help Desk Solutions,
which you and your staff can use online, with our support. Please contact us to arrange
a free demonstration of these services.
By using these types of services you can significantly increase the potential to
gain new renewal orders, achieve add-on sales, and deliver great customer service.
To discuss your requirements please telephone us on 0845 345 7039 or select Contact
and send us your enquiry.